Return And Warranty Policy

LIFETIME WARRANTY

We are offering lifetime warranty on replacement screens/displays, small repair parts and

components. Physical damage on the parts waives the warranty. (e.g. broken glass, ripped flex,

inside LCD damage). Hard OLED Panel inside cracks are covered by the warranty. Cases,

chargers, cables all other tools and accessories are subject to 30-day return policy.

If you received physically damaged products through the delivery process simply take a picture

and email to defectives@mobilenzo.com with your company info and invoice number within 7

days from the delivery date and your claimed products can be replaced.

HASSLE-FREE RETURNS

Simply ship out the defective products to us with your company information on it. We will

check/test and send you a report. We will ship the replacement parts the day after testing is

completed. If the replacement part is out of stock or you don’t prefer a replacement, a credit

will be created in your account by the selling price of the items at the refund date.

NO RESTOCKING FEE

Defective products are our responsibility. You will not be charged any restocking fee for your

defective returns.